Monday , November 28 2022

Vodacom Call Centre Jobs – Scrum Master

Website Vodacom

Job Description:

The Scrum Master plays a crucial part in ensuring the success of our Digital Operating Model; helping us to become a leading digital company. The Scrum Master is a servant leader to the DevOps delivery team, coaching agile methods, and providing support and facilitation to increase velocity and team productivity.

Job Responsibilities:

  • Viewed by the wider organization as an effective and consistent collaborator, influencer, and negotiator, able to highlight internal and external dependencies and break down complex blockers.
  • Support the Product Owner in ensuring right-sized story writing, aligning priorities, and planning sprint iterations.
  • Promote continuous improvement through retrospectives and team learning.
  • Natural “servant” leader, with a strong ability to coach and develop others, an inherent entrepreneurial spirit, and focuses on ever-improving team dynamics and performance.
  • Coordinate with other delivery teams, stakeholders, and partners to manage risks, interdependencies, and impediments to the team.
  • Coach team members on Agile methods and technical practices (e.g., CI/CD, TDD, etc.).
  • Track and report on the current status of all team members and the delivery.
  • Facilitating key agile ceremonies, such as daily stand-ups, demos, and retrospectives.
  • Track and manage risks and issues of the delivery team.
  • Ability to continue to monitor, learn, and implement industry best practices from the agile community.
  • Monitor and optimize agile processes and practices.

Job Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, or another related field.
  • JIRA/Confluence, MS Project, or equivalent experience preferred.
  • A total of at least five to eight years of relevant experience of which at least three years need to be as a Scrum Master or Product Owner with agile teams.
  • Certifications in traditional Project Management practices, e.g., Prince 2, PMP preferred.

Job Details:

Company: Vodacom

Job Category: Private

Vacancy TypeFull Time

Job Location: Berea, KwaZulu-Natal, SA

Application Deadline: N/A

Apply Here

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