Friday , December 9 2022

Telesure Customer Service Jobs – Information & Technology Risk Practitioner

Website Telesure Investment Holdings - TIH

Job Description:

Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, deliver high-quality professional services within established routines or as part of an agreed project. Cultivate and manage objective working relationships with a variety of stakeholders including business and the CIO team while maintaining independence.

Job Responsibilities:

  • Contribute to the preparation of various data and analytics reports. Contribute to regular reporting in line with Operational Risk reporting requirements
  • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others’ comments. Creates rich documents and reports.
  • Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
  • Rebounds from setbacks and adversity when facing difficult situations. For example, is calm and professional in difficult situations; continues to work toward objectives. Overcomes obstacles without becoming discouraged; draws lessons from failures. Recovers from setbacks and adversity.
  • Interprets and applies key financial indicators to make better business decisions. For example, determines and estimates the main direct and indirect costs; makes generally appropriate decisions regarding expenditures. Studies financial and quantitative information; uses data to improve performance.
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
  • Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others’, providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays
  • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, cyber threats, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  • Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages “us versus them” thinking; shows appreciation for others’ ideas and input.
  • Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instils trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
  • Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Job Requirements:

  • Degree in Risk Management/Financial Risk or similar Professional qualification in Risk Management FRM/PRMIA ORM/CRISC (Advantageous)
  • 4-5 years’ risk management experience in the financial services industry (Essential);
  • Experience in Insurance industry (Advantageous)
  • Grade 12/ SAQA Accredited Equivalent (Essential);
  • BSc / BCom / BTech Degree in Information Technology (Essential);

Job Details:

Company: Telesure Investment Holdings – TIH

Job Category: Finance and Insurance 

Vacancy Type: Full Time

Job Location: Umhlanga, KwaZulu-Natal, SA

Application Deadline: N/A

Apply Here

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