Saturday , December 3 2022

Telesure Vacancies South Africa – Business Development Consultant

Website Telesure Investment Holdings - TIH

Job Description:

To recover damages from the insured third parties following losses suffered by the customers and negotiate the reduction of claims cost and retention of the customers.

Job Responsibilities:

  • Effectively manage payments from third party insurers/representatives.
  • Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary
  • Ensure up-to-date knowledge of company products, systems and procedures. Develop and maintain an understanding of relevant external regulation, and industry best practices through ongoing education.
  • Produce accurate evidentiary reports for submission to third parties.
  • Prepare an appropriate letter of demand to the third party insurers/ representatives in accordance with the standard operating procedure.
  • Determine and decide the feasibility of the on-going recovery process, after assessment of various factors, in order to reduce all costs related to the recovery.
  • Understand and manage SLA timeframes and legislative prescriptive timeframes with the third party insurers/ representatives and act timeously to resolve problems.
  • Identify, gather relevant information, analyze and Investigate the merits of the claims in accordance with standard operating procedures and regulatory laws.
  • Manage short term insurance customer (policy holder) relationships and expectations by using relevant operating system(s). Review, verify and update the customer claims in accordance with standard operating procedures.
  • Respond to routine requests using form letters or emails and to more unusual requests by editing templates to create customized responses.
  • Ensure that upon successful recovery that customer excesses are refunded timeously and in accordance with standard operating procedures.
  • Utilizing your expertise to successfully negotiate the appropriate settlement with third party insurers/representatives in accordance with the relevant law and standard operating procedures and make relevant recommendations to senior colleague(s).

Job Requirements:

  • 2-3 years legal recoveries experience (Essential);
  • Matric or NQF Level 4 qualification
  • Experience in the short term insurance environment

Job Details:

Company: Telesure Investment Holdings – TIH

Job Category: Finance and Insurance 

Vacancy Type: Full Time

Job Location: Umhlanga, KwaZulu-Natal, SA

Application Deadline: N/A

Apply Here

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