Saturday , November 26 2022

Takealot Careers – Returns DC Supervisor

Website Takealot

Job Description:

Ensure that the department is well organised and controlled to sufficiently meet KPI’s / SLA’s and support the goals of the business.

Job Responsibilities:

  • Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed, and resolved.
  • Assist with managing outputs within the department by maintaining quality and quantity of workload.
  • Provide and evaluate daily operational reports to ensure key critical areas of the department are controlled and any discrepancies addressed and resolved.
  • Understand all the aspects and processes related to receiving, processing and put-away of returns.
  • Understand all aspects and processes related to return to merchant processes such as, picking, packing and dispatching/shipment of Removal Orders
  • Ensuring all work areas are clean and tidy and safe for staff to work in.
  • Root cause analysis to prevent and solve future KPI’s / SLA’s failures
  • Conduct daily team meetings to discuss KPIs, daily plans and escalate any issues arising from it.
  • Maintain FIFO of tasks within the department.
  • Oversee departmental employees and motivate attention to detail, for constant accuracy and turn-around times.
  • Liaise with stakeholders across the business
  • Assist and provide feedback on the daily resource planning with the department manager.
  • Implement improvement processes and maintain procedures and systems to minimise costs and maximise working capital.
  • Ensure that exception management is resolved timeously
  • Introduce and maintain accurate daily reporting to measure productivity within the department
  • Ensure escalated daily operational queries from team are resolved timeously.

Job Requirements:

  • Good team player, hard worker, willing to be flexible with a positive attitude Must be able to work as part of a multi-cultural team
  • Matric/Grade 12 or equal qualification
  • Have a detailed understanding of warehouse management systems
  • Possess excellent verbal and written communication skills for a demanding and customer focused working environment.
  • 2 years supervisory experience/exposure would be advantageous
  • Must be able to train staff
  • Possess the willingness to learn, improve and adapt.
  • 4-5 years warehouse experience
  • Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
  • Must be analytical
  • Problem solving skills
  • Have proven relevant experience in receiving, picking, packing, evaluation, put-away and inventory management (in applicable departments within the DC).
  • Tertiary qualification advantageous
  • Possess excellent personal organisation and business administration skills in accordance with modern best practice methods.

Job Details:

Company: Takealot

Job Category : Retail

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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