Monday , November 28 2022

RCL Foods Careers South Africa – Customer Service

Website RCL Foods

Job Description:

An opportunity exists for for a highly influential, self-driven Integrated Customer Service (iCSE) Executive with impressive leadership and problem-solving abilities to join the Vector Logistics division, based at Head Office in Westville, Durban.

Job Responsibilities:

  • Leadership of the Demand Planning sub-function with Planning based at Westville; the team which generates statitical forecasts for Principals and Suppliers (both internal and external), manages the annual volume budgeting process and facilitates the S&OP process for Vector leadership monthly.
  • Leadership of the Supply Planning and Network Planning sub-function within Planning based at Westville and Thekwini; the team which drives replenishment of stock in our network basis the agreed forecast, and manages risk and capacity utilization in our network.
  • This team optimizes Demand Service Levels for customers and principals, and reports weekly and monthly on stock health, gaps in portfolios and opportunities to remedy.
  • This team includes Inbound Execution Agents based at the Control Tower who will actively interface with the National Customer Service Centers and Transport Planning to tactically improve service.

Job Requirements:

  • Completed a Bachelor’s Degree in Logistics / Supply Chain / Engineering or similar
  • A Post Graduate Qualification will be advantageous Over
  • 10 years’ experience in an FMCG organization with a particular focus on Planning and Distribution
  • at least 3 years must have been at a Senior Management level External engagement (Customer or Supplier-facing) and S&OP is preferred

Job Details:

Company: RCL Foods

Job Category: Private

Vacancy Type: Full Time

Job Location: Roodepoort, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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