Saturday , November 26 2022

RCL Merchandising Jobs – Junior Business Analyst

Website RCL Foods

Job Description:

This position exists to provide key support to the business and extract maximum value from the information technology platform, specifically the SAP ECC6, SAP CRM, 3rd Party Sales & Distribution and Mobiles Sales Force Applications.

Job Responsibilities:

  • Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the SD, CRM & EDI modules.
  • Resolve calls logged on service management system within agreed SLA.
  • Conduct user assessments with the business users following training or as required.
  • Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new business system functionality.
  • Assist end users to resolve SAP SD, CRM & EDI related issues across the Vector Business.
  • Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team.

Job Requirements:

  • Minimum of 3 – 5 years’ experience within the relevant business function or information technology environment preferable SAP exposure.
  • BSc / BCom Degree in Information Systems or B-Tech in Information Technology. Effective & productive team player.
  • Working experience with end user computer skills (MS Office, Project, Visio, etc).
  • Working knowledge and experience with the SAP SD & CRM module.
  • Demonstrated success as a project team member delivering superior performance and continuous improvement.
  • Valid Code EB drivers’ license.
  • Knowledge of business process analysis methodology and documentation and relevant process modelling tools (Visio).
    Knowledge:

Job Details:

Company: RCL Foods

Job Category: Private

Vacancy Type: Full Time

Job Location: Westville, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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