Saturday , November 26 2022

Old Mutual Careers – Claims Assessor

Website Old Mutual

Job Description:

To effectively investigate, adjust and report on assigned claims, thus ensuring containment of claims spend on providing excellent service in setting a culture of best practice within mandated responsibility.

Job Responsibilities:

  • Quality people practices
  • Actively participate in own professional development and career path.
  • Cost control and governance adherence
  • Create collaborative relationships with internal and external process improvements designed to enhance the customer experience and value
  • Operate within agreed mandates.
  • Actively share information with other team members regarding successes, issues, trends and ideas.
  • Align own behavior with the organization culture and values.
  • Ensure achievement of own performance objectives.
  • Explore alternatives available for claims assessing and settlement processes, moderation, building rates and service providers.
  • Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
  • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
  • Share and transfer product, process and systems knowledge to colleagues.
  • Proactively identify customer solutions (process, product, systems) to address changing service requirements, ensure customer satisfaction
  • Comply with corporate governance policies, procedures and standards.
  • Support implementing of new systems and processes
  • Mapping client needs to company specified
  • Actively promote a culture of learning and high-performance culture amongst team members.
  • Actively follow service practices to determine the status of customer service and relations
  • Providing prompt & correct assessment.

Job Requirements:

  • Appropriate Insurance Qualification
  • Execution- Displays consistent energy, drive and perseverance in order to deliver results.
  • 3 years Non-Motor Claims Assessment experience,
  • Technical knowledge (theory & practical) in the Building, Engineering Field will be advantageous.
  • Valid Driver License
  • Matric

Job Details:

Company: Old Mutual

Job Category: Finance And Insurance

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, South Africa]

Application Deadline: N/A

Apply Here

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