Friday , December 9 2022

KFC Jobs – Customer Service Team Member

Website KFC

Job Description:

Ensure that our guests’ in restaurant experience exceeds their service expectations. Be our KFC Customer Service Brand Ambassador.

Job Responsibilities:

  • Proactive and solutions-oriented to surpass the customer’s service expectations
  • Ensuring that engagement with the customer is authentic, friendly, high energy and engaging
  • Ensuring that the environment is friendly, warm & inviting
  • Serving KFC products that meet the standards
  • Executing duties with accuracy, speed and friendliness, including Kiosk interface
  • Executing KFC health, safety and hygiene standards

Job Requirements:

  • Technically savvy to many various layers : kiosk, deliver, click and collect
  • Confidence in a customer facing role
  • Display excellent listening and verbal skills
  • Display excellent guest management skills
  • Minimum 1 year customer facing experience
  • Ability to multitask
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Matric
  • Passion for customer service
  • Remain tactful when facing confrontational situation
  • Preferred training in Hospitality industry
  • Maintain a high and positive energy
  • Team Orientated
  • High attention to detail
  • Ability to communicate in a clear, concise and friendly manner
  • Professionalism
  • Strong interpersonal skills

Job Details:

Company: KFC

Job Category: Private

Vacancy Type: Part Time

Job Location: Bloemfontein, Free State, South Africa

Application Deadline: N/A

Apply Here

Jobsafricia.online

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