Saturday , November 26 2022

KFC Careers – Customer Facing Team Member

Website KFC

Job Description:

To provide excellent customer service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area- Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC standards

Job Responsibilities:

  • Be obsessed about customer service and ensure customer satisfaction on every shift
  • Adhere to Yum’s culture principles
  • Prepare products using approved KFC standards procedures
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
  • Monitor product quality by checking and acting upon expiration dates and times for products
  • Follow all cash handling procedures as per Company Standards
  • Keep the Customer Service Area and Front Counter clean and tidy

Job Requirements:

  • Strong problem solving skills
  • Basic computer literacy
  • Communication skills
  • Fluent in english
  • In Possession of Matric Certificate

Job Details:

Company: KFC

Job Category: Private

Vacancy Type: Part Time

Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A

Apply Here

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