Saturday , December 3 2022

Jobs at Discovery – Contact Centre Consultant

Website Discovery Limited

Job Description:

To ensure that the Occupational Health & Clinical Services(OHCS) portfolio delivers a world class offering and experience to all Discovery employees across all campuses.

Job Responsibilities:

  • Support manage and implement OHCS initiatives
  • To provide input and support the development of the Strategic Plan and campaign initiatives for the OHCS team by monitoring internal OHCS trends, monitoring utilization, preventative and curative healthcare programmes
  • Ensure that all employees are aware of the availability of wellbeing and healthcare programmes through effective communication
  • Updating group risk claims register
  • Processing of invoices for service providers
  • Stakeholder management with group risk case managers and case assessors
  • Discoverability (PWD disclosures)
  • Cancer Awareness Campaign (CANSA Shavathon – requires collaboration with CSI)
  • Marketing, branding, communications, and SAP Jam content management
  • Mental Wellbeing Matters
  • Group risk case management (ICB, SIB (child SIB), Death benefit)
  • GBVCoordinate and implement Occupational Health & Clinical Services campaigns and projects for the Discovery Group across all campuses
  • Flu vaccines
  • Activation, Engagement and Utilization of services & products offered
  • Staff disability mailbox management
  • Complaints and Escalation ManagementProgramme Planning, Implementation and Monitoring (including but not limited to Onsite Wellness facilities booking and Co-ordination)

Job Requirements:

  • 4 years Honours Degree
  • Post Graduate Qualification
  • 2 to 3 years hands on clinical experience
  • Qualification in a Healthcare discipline, preferably clinically related

Job Details:

Company: Discovery Limited

Job Category: Private

Vacancy Type: Full Time

Job Location: Bellville, Western Cape, SA

Application Deadline: N/A

Apply Here

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