Friday , December 2 2022

Capitec Bank Vacancies for 2022 – Quality Management Consultant

Website Capitec Bank

Job Description:

To contribute towards an optimal client experience of Capitec Bank clients through monitoring adherence to quality standards by Business Support Centre employees.

Job Responsibilities:

  • Provide inputs towards the design of appropriate technology solutions that provide business insights with regards to
  • Performance improvement opportunities.
  • Service Contact Centre environment
  • Engage with internal Business Support Centre (BSC) to identify business requirements and data flows, and provide feedback on areas of improvement.
  • To inform business decision making through data and trend analysis, and design reports in line with business requirements.
  • Relevant regulatory requirements and legislation
  • Client interaction and service engagement
  • Information and performance feedback within a corporate environment

Job Requirements:

  • Grade 12 National Certificate / Vocational
  • Designing, developing, configuring, testing and debugging Documentum DFC based applications
  • Integration with backend systems including: OpenText Documentum, Intelligent Capture, Info Archive, Exstream and xPression
  • Document Scanning, Classification, Validation and Data Extraction and Recognition
  • Previous experience in documents and records management
  • Capitec Java Platform
  • A relevant tertiary qualification in Information Technology
  • Between 3- 5 years’ proven experience in software development
  • A relevant tertiary qualification (degree / diploma) in IT (i.e., focused development course) with 5 years’ proven experience in software development
  • Grade 12

Job Details:

Company: Capitec Bank

Job Category: Banking

Vacancy Type: Full Time

Job Location: Soweto, Gauteng, SA

Application Deadline: N/A

Apply Here

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