Friday , December 9 2022

Jobs at Amazon – Intern Cloud Support Associate

Website Amazon

Job Description:

As an Amazon intern, you will be interacting with your peers and Amazon Web Services global team of full-time professionals as part of our AWS Cloud Support team. You will benefit from the opportunity to gain experience on our cloud services, hands on training and learning as you go. You’ll have lots of fun and maybe even make history!

Job Responsibilities:

  • Interact with leading engineers around the world.
  • Write tutorials, how-to videos, and other technical articles for the developer community.
  • Drive projects that improve support-related processes and our customers’ technical support experience.
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers.
  • Leverage customer support experience to provide feedback with AWS teams on how to improve.
  • Work on critical, highly complex customer problems that may span multiple AWS services.
  • Drive customer communication during critical events.
  • Partner with AWS teams to help reproduce and resolve customer issues.

Job Requirements:

  • Familiarity with Database, Storage, & Big Data concepts.
  • Currently in your final year of studies in computer science, computer engineering, information technology, or related fields.
  • Knowledge of system, network, and OS.
  • Comfortable working in a Linux/Unix environment.
  • Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)
  • Experience with troubleshooting Networks (e.g., TCP/IP, DNS, routing, switching, firewalls,
  • LAN/WAN, traceroute, iperf, dig, cURL or related).
  • Knowledge of internet fundamentals and cloud computing concepts.

Job Details:

Company: Amazon

Job Category: Private

Vacancy Type: Full Time

Job Location: Pretoria, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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