Monday , December 5 2022

Adcorp Blu Forklift Jobs – Universal Banker

Website BLU by Adcorp

Job Description:

Resolves personal customer for e.g. Segment, Transactional, Risk, Self service and or Secured Lending sales and service-related queries (e.g., opens investment accounts, etc.).

Job Responsibilities:

  • Logs sales and migration interactions by following the stipulated process.
  • Listens to the customer and asks appropriate questions and makes an effort to understand the customer’s needs/concerns/situation.
  • Identifies and actions cross-sell and up-sell opportunities as required.
  • Participates in tactical sales/marketing activities as required (campaigns).
  • Actions all personal work list items within the agreed timeliness.
  • Maintains the correct conversational flow during calls.
  • Accurately captures, updates or amends customer information and history notes.
  • Logs service requests (queries and complaints) accurately for resolution
  • Displays appropriate levels of care, concern and empathy whiles resolving the customer’s query.

Job Requirements:

  • RE 5
  • Relevant tertiary qualification
  • Minimum 3 years Universal banking experience

Job Details:

Company: BLU by Adcorp

Job Category: Private

Vacancy Type: Full Time

Job Location: Gqeberha, Eastern Cape, South Africa

Application Deadline: N/A

Apply Here

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